Privacy Policy

Last Updated: July 2026

1. Introduction

Roshem Construction & Interiors ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, physical address, and company details provided through contact forms, quotation requests, or project inquiries.
• Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
• Project Information: Details about your construction or interior finishing project shared during consultations or via our contact forms.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide quotations
• To deliver our construction, interior finishing, and aluminium & glass fabrication services
• To improve our website, services, and customer experience
• To send periodic emails regarding projects, services, or promotional offers (only with your consent)
• To comply with legal obligations and regulatory requirements in Kenya

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website and conducting business, subject to confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by Kenyan law. Once no longer needed, your data is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and restricted access controls.

7. Your Rights

Under the Kenya Data Protection Act, 2019, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your data for marketing purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites and encourage you to review their policies.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@roshem.co.ke
• Phone: 0722 983 305
• Address: Warari Plaza Kikuyu Off Southern Bypass