FAQs
Frequently Asked Questions
Everything you need to know about working with Roshem — from our process to your questions.
Yes, we are NCA Category 7 certified contractors (Reg. No. 84797/B/0524). This certification qualifies us to undertake building works contracts of diverse scales and complexity, and reflects our commitment to professional standards and quality execution.
Yes! We offer free, no-obligation quotations for all projects. We'll visit your site, discuss your requirements, and provide a detailed, transparent quotation with no hidden charges.
We primarily serve Nairobi, Kiambu, and surrounding counties in Kenya. For larger institutional and commercial projects, we can work across the country. Contact us to discuss your location.
Project timelines vary based on scope and complexity. A residential fit-out may take 2-4 weeks, while a full construction project could take 3-12 months. We provide clear timelines in our quotation and keep you updated throughout.
Absolutely. We serve residential homeowners, commercial businesses, institutional clients (churches, schools, polytechnics), and property developers. Our diverse portfolio demonstrates our capability across all sectors.
We stand behind our workmanship with comprehensive warranties. Specific warranty periods depend on the scope of work and are clearly communicated in your contract. We also provide post-completion support for your peace of mind.
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